Explore our most common questions for clarity and support.
Do you do in-person therapy?
Not at this time. We are currently a solo-practitioner practice, licensed in the state of Texas without a physical location. When we expand to a physical location, this site will be updated to include it’s location.
I live in a state other than Texas, can I be seen?
At this time, no. We are only licensed in Texas and due to regulations, we cannot practice across state lines.
How much do sessions cost?
Honestly, it depends. If you wish to pay out-of-pocket, sessions start at $175 per 1-hour session. If you use insurance, you will most likely pay your co-pay. We also offer a sliding scale if needed.
I don’t think I can pay for therapy.
Don’t let cost be a barrier to your care. We will work with you if you cannot afford out-of-pocket sessions. Most insurances cover therapy, but if yours does not, or you do not have insurance, we offer a sliding scale to ease the financial burden. Feel free to call or email us and we would be happy to provide information regarding our financial policies.
I have insurance, are you are in network with my carrier?
We accept most major insurances. We use various billing platforms for credentialing, which is a fancy way of saying: Depending on who your insurer is, you will use one of the following platforms for therapy: Headway, Sondermind, or Tava. This is the easiest ways for us to accept the most insurances possible. Go to our Insurances page for more details.
What kind of therapy do you provide?
As we are currently a solo-practice, we provide individual, family, and couples counseling. For more information about our provider/owner, go to our About Us page.
What are your office hours?
Official office and appointment hours are Monday through Friday, from 9AM to 5PM. If you need an appointment outside this time, please contact us and we may be able to provide early or late appointments or assist you in finding a therapist who does.
I’m ready to start therapy! How do I book a session?
That’s great! To get scheduled, give us a call or send us an email with your name, contact information, and a brief summary of the type of therapy you are seeking. We will then set up a brief, 15-minute consultation call and schedule an intake session. Go to our Contact Us page to send us a message or give us a call.
What can I expect during my first session?
Your first session is a chance for us to get to know each other. We’ll discuss your needs and goals, and I’ll explain how we can work together.
Can I cancel or reschedule my appointment?
Yes, you can! We do ask that you provide us 24-hours notice for cancellations and reschedules in compliance with our Late Cancellation/No Show Policy. If you need to cancel due to an emergency, please give us a call and we can assist you in rescheduling to another time or date.
How can I prepare for my sessions?
It’s helpful to think about what you’d like to achieve in our sessions. Writing down your thoughts or questions can also guide our conversation.
What are your payment options?
We accept various payment methods, including credit and debit cards. Your payment details are handled securely through our billing platforms.
Is therapy confidential?
Yes, all sessions are confidential. Your privacy is very important to us, and we follow strict guidelines to protect your information.
